Welcome to Quintessential Hospitality LLC (“QH,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qhstays.com or engage with our services, including short-term rental bookings, communications, and guest support.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Make a reservation or inquiry

• Sign up for our newsletter

• Contact us by phone, SMS, email, or through our website

• Participate in surveys or promotions

Personal information may include your name, email address, phone number, mailing address, payment information, and any other details you choose to provide.

2. How We Use Your Information

We use your information to:

• Process and manage reservations

• Communicate with you regarding bookings and guest services

• Send service-related messages or reminders

• Improve our website and guest experience

• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers that support our operations (e.g., payment processors, IT providers)

• Law enforcement or regulatory bodies, when required by law

• Other parties with your explicit consent

4. SMS Text Messaging

By providing your phone number, you consent to receive text messages from Quintessential Hospitality LLC related to your reservations and guest support.

• Mobile Opt-In & SMS Consent: Phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

• Message Types: Reservation confirmations, check-in instructions, billing inquiries, and conversational replies to guest-initiated questions.

• Opt-In Method: They message us first.

• Opt-Out: You may opt out at any time by replying STOP to any SMS.

• Help: For assistance, reply HELP or contact us at (417) 822-5622 or Admin@QHstays.com.

• Message Frequency: Frequency may vary depending on your reservation or inquiry.

• Fees: Standard message and data rates may apply.

5. Data Security

We implement safeguards to protect your personal information. However, no transmission over the Internet or electronic storage method is completely secure.

6. Your Rights

You may request access, correction, or deletion of your personal information. You may also opt out of marketing communications at any time.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Us

Quintessential Hospitality LLC
221 E Sunshine St., Suite G, Springfield, MO 65807
Phone: (417) 822-5622
Email: Admin@QHstays.com
Website: www.qhstays.com